Support

Official page: This page is maintained by Frozenbyte, the developers of Starbase, and cannot be edited by users. Information on this page has been confirmed to be correct at the time of writing (please get in touch if you notice anything odd or outdated).

Summary

Welcome to the support page - we'll be adding stuff here as we go.

Important notes

Last updated: 31 July 2021

Don't use Easy Build Hall with normal ships!

Using the Easy Build Hall only works with the tutorial Laborer (module) ship. It does not work with any other ship! It will work with any new custom designs built from modules from scratch by you, but no existing ship can use the Easy Build Hall and survive. This is the #1 reason for broken ships at the moment.

You can get a new tutorial Laborer by completing the Repair Job again!

If your Laborer ship has broken down for any reason, you can get another one by simply completing the Repair Job again. You should be able to do this without touching any of the settings. However you can also see if restarting the Tutorial helps, in the ESC menu -> Settings -> Tutorial.

Ship vouchers

Quick info on ship vouchers:

How to know if you've got a voucher

Go to the inventory (press 'I' default), then the CV, and then Bank Statement. See if there's any events named "Received ship voucher".

Find Sunny Ship Center

Each Origin station has a "Sunny Ship Center". It's a green-yellow building (but not the OKI building).

Laborer in the middle of Sunny Ship Center

The Laborer (module) ship, the same ship you get from the tutorial, is located in the middle part of the Sunny Ship Center.

Buy with voucher

Once you've located the ship you have the voucher for, simply press the Buy/Purchase button and you will get the ship free of cost.

Ship Shops vs Starter ships

There are multiple Ship Shops that sell ships.