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Feedback

From Starbase wiki
Revision as of 16:32, 20 May 2021 by JoelFB (talk | contribs) (created page with crash dump info)

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Fb official info 32x32.png Official page: This page is maintained by Frozenbyte, the developers of Starbase, and cannot be edited by users. Information on this page has been confirmed to be correct at the time of writing (please get in touch if you notice anything odd or outdated).

Feedback

Reporting bugs

Crash dumps

Starbase submits crash dumps automatically in most cases. However sometimes the game crashes before it has a chance to do so. We may ask you to send us crash dumps manually in this case. Here's the steps for it:

  1. Locate the crash dump folder in your Steam game folder, i.e. SteamLibrary\steamapps\common\Starbase ALPHA\log
  2. Locate the exact file that matches the timestamp of your crash, i.e. a file called starbase.exe_20f02fa6.dmp for example
  3. If it's over 1 MB, please zip it if you can
  4. Contact a developer in one of the support channels
  5. Send the dump, along with information:
    • Where and how the game crashed, what you were doing etc.
    • Game version or other
    • Ship name or blueprint name if relevant
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