Starbase Code of Conduct

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CODE OF CONDUCT

Last updated 29 July 2021

Starbase is a game driven by its community – we want everybody to enjoy their time in the universe and take part in creating something truly astonishing.

To make sure the game is as enjoyable as possible, we as developers have two jobs: A) develop the best possible game, B) maintain the best possible community. We take both of these jobs very seriously. This Code of Conduct focuses on the second of these, the community. Please read this carefully to know what is allowed and what is not in the Starbase universe.

Each player is expected to follow these rules and guidelines, and while we try to enable as much freedom as possible within the game, there are certain things that we will enforce.

If we identify a violation of these rules, we may take action that could result in a temporary or even permanent ban from Starbase. So please do not take these lightly.

In addition to this Code of Conduct, by playing Starbase you also agree to the Terms of Service and the End-User License Agreement.

Play nice!

Methods of enforcement

The main method of enforcing the rules in this Code of Conduct are the Community Managers and official Frozenbyte Support. In the future we will add more dedicated ingame moderators. (However please note that Discord moderators are not ingame moderators, those roles are very separate.)

Keep it civil

Act civil to one another. In Starbase, everybody starts on an equal footing (or no feet, if they have been lost in battle or otherwise) and every endo is the same. Any human traits a player may have are not part of the game, and we have a zero tolerance policy against any acts based on e.g. race or ethnic origin, religion, disability, age, nationality, sexual orientation, gender or gender identity, or any other characteristic of the human player.

Here is a non-exhaustive list of things:

• No discrimination
• No hate
• No harassment
• No bullying
• No threats
• No trolling
• No NSFW material/links

In addition to the tools we have ingame, we may report cases of illegal action to the relevant authorities, and we will always aid and help the police and other law enforcement agencies with information.

Chat behavior

• Don't use excessive swear words
• Don't use obscene, profane or sexually explicit language
• Competitive banter is ok within your faction or group of friends as long as it's ok to everybody

Customization

You are free to customize your endoskeleton (and space ships, station lots, and whatever else we may make available for customization). Please do not infringe on anybody’s copyrights, however, or in any way violate the other parts of this Code of Conduct.

Separately forbidden is any kind of impersonation of any other player or human being, or other misleading or wilfully confusing acts.

User created content

We may rename your username or other public-facing part of your Starbase character, profile or other game content if we feel the original is inappropriate.

We may at any time and for any reason modify or delete any content in the game, including user created content and content created by you, without notice or with notice.

Roleplaying

You are allowed to "roleplay" in Starbase, i.e. be a robot/endoskeleton in the Starbase universe that may or may not be part of a faction such as Empire or Kingdom. However, roleplaying does not free you from the human world and these rules. This applies to any "ambassadors" or other leaders or officials of any faction, even Empire and Kingdom.

Privacy

Do not share any personal information about yourself (except first name, if you wish), and moreover, do not share any personal information of anybody else. For example, do not share any of the following:

• Credit card information
• Passport or ID information
• Account passwords

Frozenbyte employees or moderators will never ask for the above information.

We recommend not sharing any personal websites or other links that may reveal your human identity.

Hacking and cheating

We do not condone hacking or cheating of any kind. Don't do it.

If you find a clever ingame way of using the game mechanics, you should report it via the F1 Feedback Tool as an exploit. Failure to do so in a timely manner may lead to disciplinary action.

Don't do anything illegal

Starbase has its own rules and laws, but in the community we must abide by the laws of humankind. Don't do anything illegal. And don't be a terrorist or involved in any terrotist organization. Any content relating to terrorism or content that promotes or glorifies terrorist acts or incites violence is strictly prohibited.

Also please be mindful that drug use may be illegal in parts of the world. Any selling of drugs or drug glorification is prohibited.

Reporting

You can use the ingame reporting tools (F1 Feedback Tool) to report violations or suspected violations, or other inappropriate or bad behavior.

Consequences and how we process violations

We may respond to Code of Conduct violations in a variety of ways and may include:

• Temporary ban for a fixed amount of hours/days/weeks/months/years
• Impaired game functionality (such as not being able to shoot or cause damage to other players)
• Permanent ban

For infractions, we would typically get in touch and discuss the issue, or send a warning. Repeated violations for the same subject may result in a temporary ban, or in some other method we deem viable.

For major violations, such as cheating and causing negativity in the community, we may immediately ban the user in question.

Dispute Management

We understand people make mistakes but our main commitment is to the overall Starbase community, and we will protect them to the best of our ability. If we have made a mistake ourselves, or if you have other things to discuss, complaints and feedback can be sent to our Community address listed at http://www.frozenbyte.com/contact/ .

Frozenbyte Community Managers manage the day-to-day running of Starbase and the community. If you are dissatisfied with a solution, you may take it up to a higher level by emailing the Support address listed at http://www.frozenbyte.com/contact/ where we will look at each case with a more wider perspective. In the end the Emperor's word will be the final say on any matter.

Parting words

Thank you for reading this Code of Conduct. We hope it was clear and concise. Any feedback can be sent to the above addresses. And now – we hope you enjoy playing Starbase!