Technical problems

Official page: This page is maintained by Frozenbyte, the developers of Starbase, and cannot be edited by users. Information on this page has been confirmed to be correct at the time of writing (please get in touch if you notice anything odd or outdated).

Summary

This page lists various technical problems and proposes some solutions to those issues. If you have any technical trouble, we recommend joining the Starbase Discord and check the technical channels.

Startup problems

Game screen is white

Typically some systems, mostly laptops, may have trouble rendering the game if certain other software is used. This could be a problem with the system not choosing the correct graphics card (it might try to use an integrated instead of the discrete GPU).

If you are having trouble streaming the game on Discord, first double check that the game works fine without Discord. If it does, the problem is most likely in Discord's hardware settings. Try toggling these:

• User Settings -> Advanced -> Hardware Acceleration
• User Settings -> Voice & Videos -> Screen Share options (Use our latest technology to capture your screen)

Some possibly helpful links related to this subject:

• How to fix the ‘Discord screen share black screen’ error?
• Reddit: Every screen shared game window is white.